Returns Policy

If you're not completely satisfied with your purchase, you may return most new, unopened items within 30 days of delivery for a full refund.

To start a return, please contact us at services@beetivitytoys.com or via online chat, and we’ll be happy to assist.

We’ll also cover return shipping costs if the return is due to our error—such as receiving an incorrect or defective item.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. If an order is shipped to an incorrect address provided by the customer, we cannot guarantee a refund or replacement.

If the package is returned to us, a refund may be issued less the original shipping and return shipping costs. Reshipping is available at the customer's expense.

If the incorrect address was caused by an error on our part, we will provide a replacement or full refund.

Refund Timelines

Once we issue your refund, it may take additional time for your financial institution to make funds available in your account.

Refund Timeline Refund Method
3-5 business days Credit Card
Up to 5 business days Debit card
Checking account

 

Exchange Policy

We’re happy to replace any items that arrive defective or damaged. If you need to exchange your product for the same item, simply email us at services@beetivitytoys.com or reach out via online chat to request an exchange. Our team will guide you through the process quickly and efficiently.

Translation missing: en.general.search.loading